Customer Survey

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Customer Survey For Online Account

Date                   

School / District 

Contact Person  

Contact Phone   

Contact Email    

1.  Would your school or district be interested in a free online account that is convenient, user friendly, cost effective, and does not require a credit card?

    YES                                        NO                                        MAYBE

If you checked either "No" or "Maybe" please give a brief explanation:

2. Are there any restrictions in your school district that prohibits or excludes the use of the Internet for conducting business in this manner?

    YES                                        NO                                        MAYBE

If you checked "Yes" or "Maybe" please give a brief explanation:

3. If there were any special incentives such as the possibility of reduced prices or to receive free forms based upon quantity discounts for online orders, would that influence your decision one way or the other (cf. with the advantages stated in Online Accounts)?

    YES                                        NO                                        MAYBE

If you checked "Maybe" please give a brief explanation:

4. Have you received a notice concerning our web site and have you had the opportunity to browse through it?

    YES:               at least once                 a few times                 multiple times
    NO

5. If you have visited the web site, do you have any suggestions that would enhance or improve it?

6. If you are not familiar with ordering online, would the availability of special instructions in using a shopping cart program (besides the "Help" feature in the program itself) be a contributing factor?

    YES:               written          audio           video                    all three
    NO

THANK YOU FOR YOUR TIME AND EFFORT!